Are you experiencing difficulty managing your mortgage payments due to COVID-19? Many lenders are working with clients to defer their mortgage payments. The demand for this is unprecedented and as such the lenders are overwhelmed with thousands of calls each day. Here are the steps to follow if you need to defer a payment:
- Login to your lenders online portal - many lenders have created an options to request the mortgage defer through your secure login. Each lender website is linked in the below contact informatio, just CLICK on their name. If you are unsure of your mortgage number to login please contact your mortgage broker - if that's me you can use the contact form to the right of the screen to reach out or call me at 403.866.7854
- Call your lender - if this is the option you need to use please have patience and understand that they are doing their best to manage the volume of calls. See the contacts below.
1-800 263 8349